Legal notice
Legal Notice – Avalle
Seller Information
Brand/Business Name: Avalle
Registered Office: Via Ludovico Ariosto 14, Vimodrone 20055 - MI
VAT Number / Tax ID: 14437500961
Email: info@avalleofficial.com
Phone: 3387354098
Subject of the Sale
The website www.avalle.it offers cosmetic products for personal use for sale. Product descriptions and images are for illustrative purposes only.
The products purchased comply with EC Regulation 1223/2009 on cosmetics.
Prices and VAT
All prices listed on the website include VAT and any other mandatory taxes.
Any shipping costs are clearly indicated at checkout.
Payment Methods
We accept payments via:
Credit/debit cards (Visa, Mastercard, American Express)
PayPal
Bank transfer (only upon order confirmation)
Payment is processed securely via the selected gateway; Avalle does not store sensitive payment card data.
Shipping and Delivery Methods
Orders are processed and shipped within 1–3 business days of payment confirmation.
The couriers used may vary depending on weight, destination, and availability.
Upon shipment, the customer will receive a confirmation email with a tracking number to track the package.
Estimated delivery times:
Italy: 2–5 business days
EU: 3–7 business days
Non-EU: 7–15 business days (variable)
Right of Withdrawal and Returns
Pursuant to Legislative Decree 206/2005, the customer has the right to withdraw from the purchase within 14 days of receiving the products, without providing a reason.
Conditions:
Products must be returned intact, unopened, and unused, in their original packaging.
Return shipping costs are the customer’s responsibility, unless otherwise agreed.
Personalized or opened products (e.g., samples, used cosmetics) are non-refundable.
To initiate a return, contact info@avalleofficialstore.com , providing your order number and customer details.
Warranties and Liability
The products comply with current regulations regarding cosmetics and consumer safety.
Avalle is not liable for damages resulting from improper use or individual allergies to the products.
For information on ingredients and potential allergens, please refer to the product label and the information sheet on the website.
Privacy and Data Processing (GDPR)
Personal data collected during the purchase or newsletter subscription is processed in accordance with EU Regulation 2016/679 (GDPR).
Data Controller: Avalle
Data Collected: first name, last name, address, email, payment details
Purpose: order processing, shipping, marketing (only if explicitly authorized)
Retention: data retained until orders are finalized and in accordance with tax obligations
Customer Rights: access, rectification, erasure, data portability, and the right to object.
Cookies and Tracking: the website uses technical and analytical cookies. For more details, please refer to the Cookie Policy.
Applicable Law and Jurisdiction:
Sales are governed by Italian law.
For any disputes, the competent court shall be that of the consumer’s place of residence, in compliance with EU consumer protection regulations.
Cosmetic Product Information:
All products display ingredients, net quantity, expiration date, and batch number in accordance with Regulation (EC) No. 1223/2009.
Any certifications (e.g., organic, vegan, cruelty-free) are indicated only if supported by appropriate documentation.
Any allergens are declared as required by applicable regulations.